Our Values

Our customers, employees and suppliers
With each contact we make, we are driven by integrity and the motivation to exceed expectations.

Perfection
Accuracy and timeliness are the imperatives that fuel our standards.

The environment
We will positively impact our future through bus transportation, which conserves gas, lessens traffic, and reduces emissions.

Non-Negotiable Employee Traits

BusGroup & Premier Parts expect all their associates to exhibit the following non-negotiable traits:

Customer Service Focused
Treats all customers – both internal and external – as a number one priority. Is courteous and responsive to all customers’ needs.

Integrity
Adheres to the highest standards of ethics in the delivery of our products and services. Does the right thing when nobody is looking.

Self Motivated
Has a bias towards action over complacency. Committed to self-development.

Passionate
Demonstrates boundless enthusiasm to “get it right” for the customer. Goes beyond the status quo.

Team Player
Places team goals higher than individual priorities. Stands behind team decisions.

Results Oriented
Is passionate about achieving results for the customer. Sets goals and celebrates progress. Promotes accountability and accepts responsibility.

Reliable
Dependable, strong work ethic. Can be counted on for mission-critical activities.

Professional
Has high standards for performance, customer service, code of conduct and appearance. Shows respect for all fellow employees.

Boundaryless Behavior
Routinely goes beyond “four walls” in seeking and sharing best practices for the good of the organization.